Community Outreach Coordinator

Title: Community Outreach Coordinator

Schedule:  Full-Time

Reports to:  Family & Community Outreach Director

 

Job Summary:

Reporting to the Community & Family Outreach Director, the Community Outreach Coordinator is responsible for providing support for the various Outreach programs.  The position provides direct support for clients by assessing service needs and providing information and referral services. The position provides translation services at QARI offices and occasionally offsite.  The coordinator trains new community service assistants and supervises the team as needed. The position is responsible for various enrichment programs. The position also prepares monthly reports and statistics for community services.  

Responsibilities include:

  • Respond to client requests for assistance by assessing service needs and provide information and referral services

  • Provide a culturally and competent referral for clients to meet their needs

  • Answer phone inquiries and assist clients in filling out various application forms accurately

  • Provide translation services at QARI offices and occasionally offsite at  local community centers

  • Support enrollment and register students for QARI programs

  • Develop and supervise the delivery of information and referral services to clients on a timely manner

  • Train newly hired community service assistants and volunteers and supervise the team

  • Report outcomes and prepare monthly reports and statistics for community services

  • Managing and recruiting for the enrichment programs

 

Other:

  • Participate in QARI Events

  • Other duties as assigned

Qualifications:

  • Bachelor’s Degree or equivalent experience

  • Bilingual fluent in English and one of the following: Cantonese, Mandarin or Vietnamese (other languages beyond those listed are also welcome)

  • Previous experience in a non-profit setting providing direct support to clients preferred

  • Friendly, professional demeanor, attention to detail, and ability to work as part of a team in a fast-paced environment

  • Organization Skills

  • Data reporting skills preferred  

  • Excellent computer skills & telephone skills

TO APPLY:

Please submit resume and cover letter to hr@quincyasianresources.org (In your email, put “Community Outreach Coordinator” as the subject).